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Your information

Privacy Notice

This notice explains how Ceta Clinic handles the information you share while planning a health journey in Istanbul.

Information we collect

We collect the contact details, service interest, travel preferences, and communication choices you enter. Health information is optional and remains disabled until you give separate explicit consent.

How we use it

We use your information to respond to your request, prepare a travel and consultation plan, coordinate relevant services, and communicate with you through your chosen channel.

Health information

Optional health information is treated as sensitive. Share only what is relevant to planning your consultation. Do not submit identity documents, passport numbers, payment card details, or urgent medical information through this form.

Who may receive it

Access is limited to authorized CETA coordinators and, when necessary for your request, selected clinical or travel partners. We do not sell your personal information.

International processing

Your request may be processed in Türkiye. Where applicable law requires additional safeguards for an international transfer, CETA applies those safeguards before sharing information.

Retention and security

We keep pre-request information only for as long as necessary to respond, coordinate your request, and meet applicable legal obligations. We use access controls and secure transmission to protect information from unauthorized access.

Your choices and rights

You may withdraw consent or ask to access, correct, restrict, or delete your information, subject to applicable law. Contact us at [email protected].

Medical emergencies

This website is not an emergency service. Contact local emergency services if you need urgent medical help.